Florinza ™ Shipping & Delivery Policy
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Contents
5- Lost, Stolen, or Damaged Orders
Thank you for shopping at Florinza ™. All orders from Florinza ™ are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at [email protected].
1- Where We Ship?
Florinza ™ is pleased to provide domestic and international shipping options. All orders must be shipped to a valid, physical address. We do not support shipping to P.O. Boxes at this time.
2- Processing
We process orders during our normal business hours.
Unless otherwise stated, please allow 1 to 3 business days for us to process your order.
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you by email.
Florinza ™ has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.
4- Tracking Your Order
When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at [email protected].
5- Lost, Stolen, or Damaged Orders
First, we sincerely apologize for the inconvenience this may have caused. We want your experience at Florinza ™ to be positive. If your order has arrived damaged, or has been stolen or lost in transit, please contact us at [email protected] immediately so we can look into the matter for you.
6- How to Contact Us?
If you have any questions or concerns regarding your order or the shipping options available, please contact us at [email protected] Or from the contact us form by pressing simply on the button below.