Florinza ™ Refund Policy
—-
OVERVIEW
If you are not completely satisfied with your purchase, you are more than welcome to return the product(s) to us within 30 calendar days after the items were received for a refund .
No Refunds (After 30 calendar days Received Parcel)
If you receive a damaged item, please contact us at [email protected] and provide the following information:
Subject: [Order Number] Refund ex. 12345 Refund
Body: Attach clear photos that show the damage
We will apply a refund to the original method of payment within the next 48 hours if you are eligible. Crediting to your account could take up to 7 business days depending on your bank.
We reserve the right to refuse a refund if it has been over 30 calendar days since product was delivered or there is evidence that the damage is due to regular use or in any way caused by the customer.
Requirements for Refund :
Must include a VIDEO or IMAGE shows that the items we sent were defective. Refund request without VIDEO will not be entertained, as we need the proof to claim it back from our suppliers.
Refund process will take up to 2 weeks progression for verification purposes.
Shipping Fees will not be refunded back to customers as we shipped the item out.
Full Refund will be given if customers provided Full Information regarding defective item.
Full Refund if the parcel not delivered within our promised delivery time frame.
Refunds :
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds :
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Shipping :
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Information :
If you’ve any questions about our refund policy, please contact us via our Email Or from the contact us form by pressing simply on the button below, We really love being transparent about everything and providing valuable products because our customers always come in the first position 
.